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WhatsApp Quick Response Robot collects data from communication apps and tools like WhatsApp and provides complete data transfer to your CRM system.
Thanks to Kronnika’s cost-effective and pay-as-you-go model, you pay our robots by the minute they work. You can find the opportunity to easily examine and evaluate the demands and complaints that come to you every day without the need for human labor.
It can respond to customer demands and complaints 24/7. It increases customer satisfaction and customer loyalty. It takes the operational workload on the employees, assists them, and saves time.
Our robot can examine the keywords you predetermined in messages from WhatsApp and extract this data. It can notify you of important sentences and requests by e-mail.
Provides professional, efficient, and secure communication on WhatsApp. Reports posts and texts that do not comply with GDPR.
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Take Advantage of Kronnika Robots
Due to our rapid growth as a company, the workload of our staff was increasing every year. With Kronnika RPA support, we conducted an analysis of our processes, identified shortcomings in our processes during the analysis, and made improvements. By transferring many of our processes to robotic automation, we not only reduced the workload of our staff but also prevented potential human errors in the processes. As Gage Group, we aim to be a leading company actively using RPA applications in the industry by ensuring that 80% of our internal processes are carried out by robotic automation.
We have been using Kronnika robots in our processes for about 1 year. We have transferred a workload that takes an average of 2-3 hours per day to robots. In this way, we can benefit from our human resources much more efficiently. In addition, the error rate is zero in the processes we transfer to robots. Moreover, this resulted in significant time savings and increased productivity. We thank Kronnika for enabling us to reach such a service as a SME level business.
It was a wonderful experience working with the Kronnika team to develop RPA projects for many of our applications compatible with our digitalization strategies and will allow us to do more agile work. The projects we carried out together have made our work much easier, and we’ve developed almost error-free processes with a 99 percent success rate in many of our automated processes. I also believe that İşGıda has been taken one step further with the time savings provided by Kronnika robots. Kronnika, thank you!
In this conjuncture where competition increases its speed and acceleration, the necessity of working efficiently and effectively continues to maintain its reputation. To fulfill these requirements, as Bereket companies, we continue on our way to preserve our competitive position and gain superiority by digitalizing. We have come a long way in our digital adventure by incorporating RPA technology into the processes of our organization. With the support of our Kronnika business partner, we have covered significant distances in terms of acquiring and making use of RPA technology for our companies. It was a pleasure to meet and work with you. We’d like to thank the Kronnika team for supporting us in our digitalization journey.
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Meet WhatsApp Quick Response Robot and Increase Customer Satisfaction!