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WhatsApp Quick Response Robot collects data from communication apps and tools like WhatsApp and provides complete data transfer to your CRM system.
Thanks to Kronnika’s cost-effective and pay-as-you-go model, you pay our robots by the minute they work. You can find the opportunity to easily examine and evaluate the demands and complaints that come to you every day without the need for human labor.
It can respond to customer demands and complaints 24/7. It increases customer satisfaction and customer loyalty. It takes the operational workload on the employees, assists them, and saves time.
Our robot can examine the keywords you predetermined in messages from WhatsApp and extract this data. It can notify you of important sentences and requests by e-mail.
Provides professional, efficient, and secure communication on WhatsApp. Reports posts and texts that do not comply with GDPR.
Watch How This Robot Benefits
Take Advantage of Kronnika Robots
We started our first RPA project with Kronnika in December 2020. Today, we have robots that save us a lot of time in our work and processes, which can respond differently according to the demands of our policyholders from different channels, register new customers to the CRM for first-time requests, and assign the request to a specialist from our sales team.
We would like to thank the Kronnika Team, for which we can always get support and contribute to our business development processes with their innovative ideas.
By start using Kronnika Whatsapp robots in our processes, we started to carry out a business process that we could not follow before.
From the Whatsapp application used in in-house communication with Kronnika robots; We have had the opportunity to report the requested data, multimedia files and information that may constitute a violation of KVKK. We will continue to strengthen with Kronnika robots by starting to use robots that will respond quickly and collectively in the near future.
Thanks Kronnika team for the 3,799,982 minutes we saved!
We use Kronnika Digital Workforce for performance measurement & automation of our financial reconciliation processes. Our goal is to automate all repetitive business processes that have a critical output but take time to perform manually. With Kronnika, instead of dealing with these repetitive jobs, that we had to devote 4-6 hours to each of our employees in the past, they can focus on more value-added jobs.
It is a great pleasure for us to see that. Thanks, Kronnika!
We tried to process 700-800 requests per month last summer. After starting to work with Kronnika, we do not have such a problem. Kronnika robots complete 80% of the work successfully. We will increase this rate to 90% with the work we do together.
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Meet WhatsApp Quick Response Robot and Increase Customer Satisfaction!